Artigo

Título:
Monetary Incentives, Motivational Orientation and Affective Commitment in Contact Centers: A Multilevel Mediation Model
Autores:
Carlos-Maria Alcover (Rey Juan Carlos U)
Maria Jose Chambel (U Lisboa)
Yolanda Estreder (U Valencia)
Revista:
Journal Of Economic Psychology
Ano:
2020
Volume:
81
Códigos JEL:
J33 - Compensation Packages; Payment Methods
M12 - Personnel Management
DOI:
10.1016/j.joep.2020.102307
Voltar