Title:

Framing the Servitization Transformation Process: A Model to Understand and Facilitate the Servitization Journey

Authors:

Tim Baines (U Aston)
Ali Ziaee Bigdeli (U Aston)
Rui Sousa (U Católica Portuguesa)
Andreas Schroeder (U Aston)

Journal:

International Journal of Production Economics

Year:

2020

Volume:

221

JEL codes:

F23 - Multinational Firms; International Business
M11 - Production Management
D21 - Firm Behavior
L16 - Industrial Organization and Macroeconomics; Macroeconomic Industrial Structure; Industrial Price Indices

DOI:

10.1016/j.ijpe.2019.07.036