Precariousness and Call Centre Work: Operators' Perceptions in Portugal and Brazil
	12.4 
  	  Hermes Augusto Costa,
  	  Elizardo Scarpati Costa
	European Journal Of Industrial Relations, 
vol. 24, 2018, p. 243-259.
European Companies without European Works Councils: Evidence from Portugal
	12.4 
  	  Hermes Augusto Costa,
  	  Pedro Araújo
	European Journal Of Industrial Relations, 
vol. 14, 2008, p. 309-325.