Title:

Precariousness and Call Centre Work: Operators' Perceptions in Portugal and Brazil

Authors:

Hermes Augusto Costa (U Coimbra)
Elizardo Scarpati Costa (Universidade Federal do Rio Grande)

Journal:

European Journal Of Industrial Relations

Year:

2018

Volume:

24

Number:

3

Pages:

243-259

JEL codes:

J22 - Time Allocation and Labor Supply
L84 - Personal, Professional, and Business Services