Precariousness and Call Centre Work: Operators' Perceptions in Portugal and Brazil
Hermes Augusto Costa, Elizardo Scarpati Costa
European Journal Of Industrial Relations, vol. 24, 2018, p. 243-259.

European Companies without European Works Councils: Evidence from Portugal
Hermes Augusto Costa, Pedro Araújo
European Journal Of Industrial Relations, vol. 14, 2008, p. 309-325.