Article

Title:
High Commitment Management Practices Re-examined: The Case of Indian Call Centres
Journal:
Economic And Industrial Democracy
Year:
2012
Volume:
33
Pages:
185-205
JEL codes:
L84 - Personal, Professional, and Business Services
M12 - Personnel Management
O15 - Human Resources; Human Development; Income Distribution; Migration
Z13 - Social Norms and Social Capital; Social Networks
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